Contact

At PRH TRADE LTD, we value every connection and are dedicated to providing attentive, friendly, and professional support. Whether you have a question about our exquisite candleholders, need assistance with your order, or simply wish to share your thoughts, we are here to help.

1. Customer Support

Email: info@prhtradeltd.shop

  • Reach out anytime for inquiries about products, orders, or returns.

  • Our team strives to respond within 24–48 hours on business days.

Phone: +44 7476 218469

  • Available Monday to Friday, 9:00 AM – 5:00 PM GMT.

  • Speak directly with our customer care team for urgent assistance.

2. Business Address

For correspondence, returns, or visits by appointment:

PRH TRADE LTD
27 Townfield Square
Hayes, England, UB3 2EX

3. Online Assistance

  • Live Chat: Available on our website during business hours for instant support.

  • FAQ: Visit our FAQ page to find answers to common questions about orders, shipping, and products.

4. Social Media & Updates

Stay connected with us for new collections, promotions, and inspirational décor ideas:

5. Returns & Exchanges

For returns or exchanges, please contact us first to ensure a smooth process:

Email: info@prhtradeltd.shop
Phone: +44 7476 218469

Refer to our Return & Refund Policy for full details.

✨ Our Commitment: At PRH TRADE LTD, your satisfaction and peace of mind are our top priorities. Every question is welcomed, every concern is addressed with care, and every interaction is treated with the elegance and respect that reflects the artistry of our candleholders.